Version 1.3

Effective 23 April 2026
Go Automation AI Ltd

Company No. 14400611

1. Who We Are

Go Automation AI Ltd is an AI-powered business automation platform. Our registered office is Suite A4, Skylon Court, Coldnose Road, Rotherwas, Hereford, England HR2 6JS (Company No. 14400611). We are the Data Controller in respect of personal data collected through our website and direct business relationships.

For any privacy-related queries, contact us at [email protected]

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Identity data: name, job title, company name

Contact data: email address, telephone number, postal address

Usage data: how you interact with our website and platform

Communications: messages sent via email, WhatsApp or contact forms

Technical data: IP address, browser type, device information

Business data: information provided when using our platform services

3. How We Collect Personal Data

Directly from you when you contact us, sign up, or use our services

Automatically via cookies and similar technologies on our website

From third parties such as referrals or integration partners, where permitted

4. How We Use Your Personal Data

We use personal data for the following purposes and on the following lawful bases:

Providing our services to clients — Contract

Responding to enquiries and support requests — Legitimate interests

Sending service-related communications — Contract / Legitimate interests

Marketing communications (with consent) — Consent

Improving and developing our platform — Legitimate interests

Complying with legal obligations — Legal obligation

5. Cookies

Our website uses cookies to improve your experience. You may manage cookie preferences through your browser settings. Some cookies are essential for the website to function; others help us understand how visitors use our site. We will request your consent before placing non-essential cookies. Please see our Cookie Policy for full details.

6. Who We Share Your Data With

We may share personal data with carefully selected third parties including:

GoHighLevel — CRM and automation platform

OpenAI and Anthropic (Claude) — AI processing within our platform

Meta Platforms — WhatsApp Business messaging

Microsoft and Google — communications and productivity services

Email and SMS delivery providers

Professional advisers (legal, accountancy, insurance)

Regulatory bodies or law enforcement where required by law

We do not sell personal data to third parties. We require all third-party processors to handle data in accordance with applicable data protection law.

7. International Transfers

Some of our third-party providers operate outside the United Kingdom. Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as Standard Contractual Clauses or equivalent mechanisms.

8. How Long We Keep Your Data

Client account data: retained for the duration of the contract and up to 6 years thereafter

Enquiry and contact data: up to 2 years from last contact

Marketing data: until you withdraw consent or opt out

Legal and financial records: as required by law (typically 6–7 years)

9. Artificial Intelligence

Our platform uses AI services provided by OpenAI and Anthropic. AI processing operates only within workflows we have configured. We do not intentionally use client or customer personal data to train publicly available AI models without explicit agreement.

10. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you

Rectify inaccurate personal data

Erasure of your personal data in certain circumstances

Restrict how we process your data

Object to processing based on legitimate interests

Data portability where processing is automated and consent- or contract-based

Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Security

We implement appropriate technical and organisational measures to protect personal data, including access controls, encrypted communications, secure cloud infrastructure and regular security monitoring. No internet-connected system can be guaranteed to be completely secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version and effective date are shown at the top of this document. Material changes will be communicated to clients directly.

13. Contact Us

Go Automation AI Ltd
Suite A4, Skylon Court, Coldnose Road, Rotherwas, Hereford, England HR2 6JS
[email protected]
goautomation.ai

© Go Automation AI Ltd. All rights reserved.